Who are we?

MediaSpace is a South African online research panel where consumers share their views and opinions about various topics. We deliver quality market research data to clients in various business sectors.

What is our Privacy obligation to you?

We value your privacy and are dedicated to protecting your personal information. This privacy notice describes how we collect, use, share and secure your personal data. It also describes your privacy rights and how laws that are applicable to you may protect you and is intended to add to other notices and privacy policies. Once you register on the panel and become a member, access and sharing of your personal information is subject to the following privacy parameters:

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed.

We may collect, use, store and transfer different kinds of personal data about you which we will always share in aggregate. The following is a list of types of information that we collect:

• 1. Contact data: email address and telephone number.
• 2. Identity data: name, date of birth, marital status, gender, panellist id and username.
• 3. Demographic data: interests, preferences; age, marital status, gender, birthday, household size, income, education and employment status, ethical/racial information.

Public forums and blogs

Our website offers publicly accessible blogs or community forums. You should be informed that any information you offer can be read, collected, and used by third parties who access them.

We strongly discourage you from disclosing any of your personal data in any public forum or community area that you may find on the site and, we would never ask you to provide your Contact details or Identity data on a public community area, even if it was part of a survey.

Who do we share your personal data with?

Feedback we gather from you via our surveys are delivered to our clients either in anonymised or aggregated form. If we give the results in anonymised and aggregated form, the results involve data about groups of individuals and not on an individual level.

What other ways can you become a member of our panel?

We may make accessible a service either directly or through third parties by which you can receive messages on your wireless device via short message service. Your provider’s standard data and messaging rates apply to all SMS correspondence. All charges are billed by and payable to your mobile service provider. You represent that you are the owner or authorised user of the wireless device on which messages will be received and that you are authorised to accept the applicable charges.

What security measures do we undertake to protect your personal data?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator or supervisory authority of a breach where we are legally required to do so.